The deadline for entry into the BlackBerry EMEA Innovation Awards was Friday 24th October.
If you have any queries, please contact Claire Toney.
Our customers expect and deserve flawless quality. BlackBerry solutions differentiate the platform through ease of implementation, management and support. Together with our Alliance Program members we deliver rapid time to value and ensure the highest quality standards to our customers.
Scope: Alliance members that implement, architect and support BlackBerry solutions in EMEA.
Service Excellence: The service will deliver an improved customer experience with a BlackBerry deployment - what was the uptime / service availability impact? What was the impact on client service requests? What was the impact on total resource costs applied by your customer?
Scope of Service: The service will be deployed across a number of users - developer, admin and line of business user - how many end customers does your solution support? What are the number of implementations you have delivered? How many support calls does your organisation receive?
Innovation in Service Offering: The service provided to your customer will offer something new to market - either in the way the service was packaged or delivered to the client. Describe how your solution was delivered to the customer?
Delivering Service Excellence
On the online application form you will be asked to answer the following questions in no more than 500 words in total.
